I found King Louie from an Instragram ad and they sold me with how quality the chicken feet looked. To top it off, they offered free liver bites with the purchase. I made a purchase of three bags and they shipped in promptly, packaged securely with a custom note from the owner thanking me for my business. I really appreciate that gesture.
My dog didn't like the chicken feet. It's not the chicken feet itself. My dog is very picky, but he absolutely loved the liver bites. I messaged King Louie Support and they offered me an option for refund of the unopened bags or exchange for the liver bites since my dog loves those. Being someone who doesn't like to refund at all, I figured I'd exchange for the liver bites instead and they gave me a return label to return the unopened bags and offered to send the liver bites in return.
Well, I gave the unopened bags and the opened bag of chicken feet to a friend of mine who has a labradoodle that loved these. He was going to town on these chicken feet like no one's business. He was actually begging for more lol. I decided to give them to my friend instead of returning them. My friend will now start buying from King Louie in the future and i'll be getting more of these liver bites soon.
King Louie, keep up the great product and excellent customer support. You guys have a winning formula here!
