Refund policy

King Lou Pets Satisfaction Guarantee & Return Policy

We stand behind the quality of our products with a 100% satisfaction guarantee. If you’re not completely happy with your purchase, reach out to us within 30 days of delivery, and we’ll make it right

Full Refund:

We offer a full refund on your first treat purchase if you’re not satisfied—no need to return the product. This applies to one treat pouch per customer to ensure fairness and quality service.

Conditions:

The satisfaction guarantee is limited to one treat pouch product refund per customer.